Community Service Centers-Single Point of Access (Worcester County FY16 Annual)
How well: % of surveyed callers satisfied or higher with SPA services (by subscale/question)(Gave appropriate referral)-FY16
Current Value
97%
Definition
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Bar
Story Behind the Curve
97% of the 218 surveys completed reported that they were given the appropriate referral. This is an increase from FY15 and is again due to all staff being trained on community resources.
Partners
Worcester County Health Dept, Board of Education, DSS, DJS, Cricket Center
What Works
Action Plan
Data Discussion
Clear Impact Suite is an easy-to-use, web-based software platform that helps your staff collaborate with external stakeholders and community partners by utilizing the combination of data collection, performance reporting, and program planning.