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Community Service Centers-Single Point of Access (Worcester County FY16 Annual)

How well: % of calls answered within 1 minute (response time as set by jurisdiction)-FY16

Current Value

100%

FY 2016

Definition

Line Bar

Story Behind the Curve

Staff continues to answer calls within 1 minute.

Partners

Worcester County Health Department, Board of Education, DJS, DSS, Cricket Center

What Works

Action Plan

Data Discussion

Clear Impact Suite is an easy-to-use, web-based software platform that helps your staff collaborate with external stakeholders and community partners by utilizing the combination of data collection, performance reporting, and program planning.

Scorecard Container Measure Action Actual Value Target Value Tag S A m/d/yy m/d/yyyy