How well: % of callers reporting that they understood information or referral provided by phone counselor-FY16
Current Value
96%
Definition
Line
Bar
Story Behind the Curve
96% of the 218 surveys completed reported that they understood the information or referral provided. Again, staff continues to strive to provide thorough and clear information to the clients.
Partners
Worcester County Health Department, Board of Education, DSS, DJS, Cricket Center