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Community Service Centers-Single Point of Access (Worcester County FY16 Annual)

Better off: % of callers reporting that the referral was able to provided requested information or services-FY16

Current Value

91%

FY 2016

Definition

Line Bar

Story Behind the Curve

91% of the 218 surveys completed reported that the referral was able to meet their needs. There is a slight decrease from last year, which may be due to the client exhausting their resources.

Partners

Worcester County Health Department, Board of Education, DSS, DJS, Cricket Center

What Works

Action Plan

Data Discussion

Clear Impact Suite is an easy-to-use, web-based software platform that helps your staff collaborate with external stakeholders and community partners by utilizing the combination of data collection, performance reporting, and program planning.

Scorecard Container Measure Action Actual Value Target Value Tag S A m/d/yy m/d/yyyy