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Community Service Centers-Single Point of Access (Worcester County FY16 Annual)

Better off: % of callers who were satisfied with referred service-FY16

Current Value

94%

FY 2016

Definition

Line Bar

Story Behind the Curve

94% of the 218 surveys completed reported that they were satisfied with the referred service. This is an increase which demonstrates, that although the clients being served has decreased, clients are very satisfied with the service provided.

Partners

Worcester County Health Department, Board of Education, DSS, DJS, Cricket Center

What Works

Action Plan

Data Discussion

Clear Impact Suite is an easy-to-use, web-based software platform that helps your staff collaborate with external stakeholders and community partners by utilizing the combination of data collection, performance reporting, and program planning.

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