Community Service Centers-Single Point of Access (Worcester County FY16 Annual)
How well: # of calls answered within 1 minute (response time as set by jurisdiction)-FY16
Current Value
1,375
Definition
Line
Bar
Story Behind the Curve
Staff continues to answer phone within 1 minute.
Partners
Worcester County Health Department, Board of Education, DSS, DJS, Cricket Center
What Works
Action Plan
Data Discussion
Measurement Tool Used
Clear Impact Suite is an easy-to-use, web-based software platform that helps your staff collaborate with external stakeholders and community partners by utilizing the combination of data collection, performance reporting, and program planning.