Program Summary
The Western Maryland 2-1-1 system will provide a “Single Point of Access” 24 hours a day, seven days per week for families with human service needs in Frederick County. Trained phone counselors will be available to respond to the needs of callers in Frederick County – from resource and referral to more urgent mental health needs. The Single Point of Access may also serve as an entry and referral point for jurisdiction-based navigation services.
Target Population
Frederick County families needing information, resource, and referral services for human services.
Governor's Strategic Goal
Disconnected Youth, Incarceration, Youth Homelessness, Youth Hunger
Measures
Time
Period
Period
Current Actual Value
Current Target Value
Current
Trend
Trend
Baseline
% Change
% Change
FY 2016
8,585
1
300%
FY 2016
1,913
1
131%
FY 2016
100%
1
0%
FY 2016
100%
1
0%
FY 2015
244
2
89%