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Family Navigatior (Charles County) Annual

Program Summary

Navigation services are for those who have contacted the LAM and were determined to have more intensive needs or are involved with multiple agencies.

Target Population

Youth and families in need of more intensive service coordination. Families are generally referred by the LAM but, may also be self - referred or referred by other agencies.

Governor's Strategic Goal

Measures

Time
Period
Current Actual Value
Current Target Value
Current
Trend
Baseline
% Change
CHCO
How much: # of families referred for Family Navigation - (Annual)
PM
FY 2016
32
1
-63%
CHCO
How much: # of families served by Navigators - (Annual)
PM
FY 2016
62
2
-42%
CHCO
How much: Average # of referrals per family - (Annual)
PM
FY 2016
4
1
33%
CHCO
How much: # of families with a completed family plan - (Annual)
PM
FY 2016
60
1
40%
CHCO
How well: Average or median number of business days between referral and first person to person contact by Navigator - (Annual)
PM
FY 2016
2
1
100%
CHCO
How well: # of completed CANS assessments used in developing a Family Plan - (Annual)
PM
FY 2016
60
2
200%
CHCO
How well: # of families with Navigation services indicated satisfied or higher for respectful of family subscale - (Annual)
PM
CHCO
How well: % of families with Navigation services indicated satisfied or higher for respectful of family subscale - (Annual)
PM
FY 2016
100%
8
0%
CHCO
How well: # of families with Navigation services indicated satisfied or higher for concerned with the well-being of family subscale - (Annual)
PM
CHCO
How well: % of families with Navigation services indicated satisfied or higher for concerned with the well-being of family subscal - (Annual)
PM
FY 2016
100%
1
0%
CHCO
How well: # of families with Navigation services indicated satisfied or higher for identifying strengths subscale - (Annual)
PM
CHCO
How well: % of families with Navigation services indicated satisfied or higher for identifying strengths subscale - (Annual)
PM
FY 2016
100
1
0%
CHCO
How well: # of families with Navigation services indicated satisfied or higher for setting own goals subscale - (Annual)
PM
CHCO
How well: % of families with Navigation services indicated satisfied or higher for setting own goals subscale - (Annual)
PM
FY 2016
100
1
0%
CHCO
How well: # of families with Navigation services indicated satisfied or higher for identifying services subscale - (Annual)
PM
CHCO
How well: % of families with Navigation services indicated satisfied or higher for identifying services subscale - (Annual)
PM
FY 2016
100
1
0%
CHCO
How well: % of families reporting they understood how to contact the suggested agencies/organizations - (Annual)
PM
FY 2016
100
1
0%
CHCO
Better off: % of families who report success in contacting suggested agencies/organizations - (Annual)
PM
FY 2016
100
4
0%
CHCO
Better off: % of families who report success in receiving needed services or supports - (Annual)
PM
FY 2016
100
1
10%
CHCO
Better off: % of families reporting an increase in their ability to advocate for the needs of their child(ren) after receiving Navigation services - (Annual)
PM
FY 2016
100
7
4%
CHCO
Better off: % of families reporting a decrease in stress after receiving assistance from Navigation services - (Annual)
PM
FY 2016
100
4
0%

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Scorecard Container Measure Action Actual Value Target Value Tag S A m/d/yy m/d/yyyy