Systems Navigation (St. Mary's County) Annual FY16

Program Summary

Assist families with navigating the various public systems while providing education, information, and referrals for services

Target Population

Youth and Families in need of services and referrals for services. Additionally, parents who need assistance in navigating various public and educational systems.

Governor's Strategic Goal

Measures

SMCO

How much: Number of families referred to a System/Family Navigator - (Annual)

FY 2016

125

-59%

SMCO

How much: Number of families served by a Navigator - (Annual)

FY 2016

-60%

SMCO

How much: Average number of referrals per family - (Annual)

FY 2016

25%

SMCO

How much: Number of families with a copmpleted family plan - (Annual)

FY 2016

-64%

SMCO

How well: Average or median number of business days between referral and first person-to-person contact by Navigator - (Annual)

FY 2016

-50%

SMCO

How well: Number of completed CANS assessments used in developing a Family Plan - (Annual)

FY 2016

-69%

SMCO

How well: Percent of families satisfied or higher with Navigation services (By subscale/question) Indicate number of surveys returned - (Annual)

HY2 2016

100%

30%

SMCO

How well: Number of families satisfied or higher with Navigation services. - (Annual)

FY 2016

210%

SMCO

How well: Percent of families satisfied or higher with Navigation services...Respectful of family - (Annual)

FY 2016

89%

19%

SMCO

How well: Percent of families satisfied or higher with Navigation services...Concerned with the well-being of family - (Annual)

FY 2016

89%

19%

SMCO

How well: Percent of families satisfied or higher with Navigation services...Assisted in identifying both family strengths and needs - (Annual)

FY 2016

89%

19%

SMCO

How well: Percent of families satisfied or higher with Navigation services...Effective on identifying services appropriate to meet family goals - (Annual)

FY 2016

89%

19%

SMCO

How well: Percentage of families reporting they understood how to contact the suggested agencies/organizations - (Annual)

FY 2016

89%

19%

SMCO

Better off: Percentage of families who report success in contacting suggested agencies/organizations - (Annual)

FY 2016

88%

17%

SMCO

Better off: Percentage of families who report success in receiving needed services/support - (Annual)

FY 2016

88%

17%

SMCO

Better off: Percentage of families reporting an increase in their ability to advocate for the needs of their child(ren) after receiving Navigation services - (Annual)

FY 2016

96%

28%

SMCO

Better off: Percentage of families reporting a decrease in stress after receiving assistance from Navigation - (Annual)

FY 2016

89%

19%

SMCO

How Funding for the fiscal year

FY 2017

97,043$

SMCO

How well: Percent of families satisfied or higher with Navigation services...Respectful of family

HFY2 2016

87%

16%

SMCO

How well: Percent of families satisfied or higher with Navigation services...- Assisted family in setting its own goals.

HFY2 2016

87%

16%

SMCO

How well: Percent of families satisfied or higher with Navigation services...Assisted in identifying both family strengths and needs

HFY2 2016

87%

16%

SMCO

How well: Percent of families satisfied or higher with Navigation services...Concerned with the well-being of family

HFY2 2016

87%

16%

SMCO

How well: Percent of families satisfied or higher with Navigation services...Effective on identifying services appropriate to meet family goals

HFY2 2016

87%

16%

SMCO

How well: Percentage of families and youth reporting they understood how to contact suggested agencies/organizations

HFY2 2017

87%

SMCO

How well: Percentage of families reporting they understood how to contact the suggested agencies/organizations

HFY2 2016

87%

16%

SMCO

Better off: Percentage of families who report success in contacting suggested agencies/organizations

HFY2 2016

87%

SMCO

Better off: Percentage of families reporting an increase in their ability to advocate for the needs of their child(ren) after receiving Navigation services

HFY2 2016

100%

33%

SMCO

How well: Average or median number of business days between referral and first person-to-person contact by Navigator

HFY2 2016

-50%

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