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Single Point of Access (Frederick County FY 17 and Beyond - Annual)

How much: # of calls received (Single Point of Access/No Wrong Door) (Annual)

Current Value

9,239

FY 2018

Definition

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Measurement Tool Used

Count of calls documented as incoming 2-1-1 calls.

Clear Impact Suite is an easy-to-use, web-based software platform that helps your staff collaborate with external stakeholders and community partners by utilizing the combination of data collection, performance reporting, and program planning.

Scorecard Container Measure Action Actual Value Target Value Tag S A m/d/yy m/d/yyyy