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Single Point of Access (Frederick County FY 17 and Beyond - Annual)

How well: % of surveyed callers satisfied or higher...Knowledgeable (Annual)

Current Value

100%

FY 2018

Definition

Line Bar

Story Behind the Curve

Survey administered to caller in follow-up call.

Data Discussion

Total based on positive responses by 176  individuals. There were 182 individuals that completed the survey and answered that question. 

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Scorecard Container Measure Action Actual Value Target Value Tag S A m/d/yy m/d/yyyy