Systems of Care (Anne Arundel FY17 and Beyond) - Annual

Program Summary

A partnership between all child-serving agencies to meet children and families’ basic needs in a cross system, collaborative model. The system includes crisis response, a 1-800 warm line, systems navigation, Earn Benefits Online, and three multi-disciplinary Care Teams (CRICT, Early Childhood CRICT and Silver CRICT)

Target Population

All families with children in Anne Arundel County. The system is pivoted towards our strategic focus on the geography/color of poverty in North County with a three population, three generation lens (kinship navigation) utilizing three super-connector navigators: Impact of Incarceration/Kinship, Homeless Youth, and Disconnected Youth. We also have a Peer Navigator (a formerly disconnected youth), who serves as a coordinator of services and peer support to our disconnected and homeless youth.

Measures

AACO

How Much: # of families/individuals served by a navigator (unduplicated) - Annual

FY 2018

102

-44%

AACO

How Much: Average number of referrals per family/individual - Annual

FY 2018

6.1

22%

AACO

How Well: # of families with action plans developed within 14 days of referral (unduplicated) - Annual

FY 2018

-46%

AACO

How Well: % of families with action plans developed within 14 days of referral - Annual

FY 2018

91%

-4%

AACO

Better Off: # of families/individuals reporting an increase in their ability to advocate for the needs of their child (ren) or themselves after working with a navigator based on satisfaction survey results (unduplicated) - Annual

FY 2018

-6%

AACO

Better Off: % of families/individuals reporting an increase in their ability to advocate for the needs of their child (ren) or themselves after working with a navigator based on satisfaction survey results - Annual

FY 2018

91%

AACO

Better Off: # of families/individuals reporting that they are “better off” since contacting the System of Care and receiving navigation services from a navigator based on satisfaction survey results (unduplicated) - Annual

FY 2018

-13%

AACO

Better Off: % of families/individuals reporting that they are “better off” since contacting the System of Care and receiving navigation services from a navigator based on satisfaction survey results - Annual

FY 2018

80%

-2%

AACO

DEN: # of families/individuals surveyed (unduplicated) - Annual

FY 2018

-10%

Clear Impact Suite is an easy-to-use, web-based software platform that helps your staff collaborate with external stakeholders and community partners by utilizing the combination of data collection, performance reporting, and program planning.