Local Access Mechanism/Navigation (Wicomico County FY17 and Beyond)
This is the scorecard to hold the Local Access Mechanism/Navigation program in Wicomico County through the CARE program at New Transitions.
Partners
- Wraparound Maryland
- Shore Up
- Joseph House
- Department of Social Services.
- Judy Centers
- Homeless Alliance of the Lower Shore
- Behavioral Health Services in Wicomico County
- Diakonia
- Salvation Army
- Wraparound MD
- CSA
- Judy Center
- Maryland Coalition of Familes.
What Works
Consistent communication with CARE individuals and families makes the families feel supported throughout their process of locating resources. These families report that they have someone they can trust to connect them to the best possible resources to meet their needs. Also, continuing to build relationships with local providers helps CARE to stay abreast on opportunities and resources in the community. Lastly, educating families on requirements for housing (i.e.: minimum income necessary for housing, how to apply for housing, looking for available housing, etc.) helps families make a plan for obtaining the housing they are in need of.
Strategy
Consistent communication with CARE individuals and familes makes the families feel supported throughout their process of locating resources. These families report they have someone they can trust to connect them to the best possible resources to meet their needs. Also, continuing to build relationships with local providers helps CARE to stay abreast on opportunities and resources in the community. Lastly, educating families on requirements for housing (ie minimum income necessary for housing, how to apply for housing, looking for available housing, etc) helps families make a plan for obtaining the housing they are in need of.
Systems Navigation services utilizing the No Wrong Door approach following a Systems of Care philosophy using the Child and Adolescent Needs & Strengths (CANS) assessment tool. Services provided also include Information & Referral and Case Coordination are provided by the vendor.
Action Plan
In the future, it may be helpful to have families take the satisfaction survey before services are completed, therefore increasing the number of surveys completed. This will more accurately reflect the number for individuals served by the CARE program. CARE will also coordinate with local agencies to present the CARE program on a quarterly basis (ie Life Crisis, 211 Call Center, local Emergency Room, and Urgent Care Centers).
Who We Serve
The prioritized indicator is Homeless and Children Living in Poverty.
How We Impact
Governor Larry Hogan has prioritized this result to help Families become safe and economically stable.
Program Summary
The CARE program provides a pathway for families in the navigation of the service delivery system. Under a “no wrong door” policy, families are able to enter the LAM through referrals from existing agencies including the care mangement entity (CME) or through individual contact in order to access all available services to support family to remain in community.
Target Population
-
Homeless persons in Wicomico County and City of Salisbury
-
Families with children living in poverty
-
Families impacted by incarceration in Safe Streets areas
-
Any Wicomico County resident seeking Navigation Services
Promising Practice/Model/EBP Employed
Based on implementation of a System of Care with fidelity per
SAMSHA guidelines.
How the Program Serves the SB882 Population
The Local Access Mechanism will target the
Safe Streets Area, and provide targeted mobile resources to ensure familiarity
with services offered.
Governor's Strategic Goal
Reduce Youth Homelessness
Local Highlight
The awarded vendor is CARE at New Transitions.
Measurement Tool Used
The data (# of individuals served) is gathered from Shared Village. CARE also uses a satisfaction survey that reflects the results listed so far for FY19.
Partners
- Wraparound Maryland
- Shore Up
- Joseph House
- Department of Social Services.
- Judy Centers
- Homeless Alliance of the Lower Shore
- Behavioral Health Services in Wicomico County
- Diakonia
- Salvation Army
- Wraparound MD
- CSA
- Judy Center
- Maryland Coalition of Familes.
What Works
Consistent communication with CARE individuals and families makes the families feel supported throughout their process of locating resources. These families report that they have someone they can trust to connect them to the best possible resources to meet their needs. Also, continuing to build relationships with local providers helps CARE to stay abreast on opportunities and resources in the community. Lastly, educating families on requirements for housing (i.e.: minimum income necessary for housing, how to apply for housing, looking for available housing, etc.) helps families make a plan for obtaining the housing they are in need of.
Program Summary
The CARE program provides a pathway for families in the navigation of the service delivery system. Under a “no wrong door” policy, families are able to enter the LAM through referrals from existing agencies including the care mangement entity (CME) or through individual contact in order to access all available services to support family to remain in community.
Target Population
-
Homeless persons in Wicomico County and City of Salisbury
-
Families with children living in poverty
-
Families impacted by incarceration in Safe Streets areas
-
Any Wicomico County resident seeking Navigation Services
Program Summary
Target Population
Clear Impact Suite is an easy-to-use, web-based software platform that helps your staff collaborate with external stakeholders and community partners by utilizing the combination of data collection, performance reporting, and program planning.